Editor’s Note: The following is a review of American Express’s Fine Hotels & Resorts program as utilized at The Waldorf Astoria Park City. This post is NOT a complete review of The Waldorf Astoria Park City.
Review: Fine Hotels And Resorts (FHR) – The Waldorf Astoria Park City
Image: hilton.com
During our recent stay at The Waldorf Astoria Park City, we utilized the benefits of the American Express Fine Hotels & Resorts program (FHR).
Did FHR really enhance our stay? Read on to find out.
Review: Fine Hotels & Resorts (FHR) – The Waldorf Astoria Park City
Click here to read about the American Express Platinum card adding a new $200 FHR annual perk
About The Fine Hotels & Resorts Program
First, a quick refresher on the Fine Hotels & Resorts (FHR) program.
Click here to read more on Amex’s Fine Hotels & Resorts Program
Click here for reviews on Chase’s Luxury Hotel and Resort Collection
How To Use FHR
You’ll need a premium American Express Platinum credit card to gain access to the FHR program.
Both the American Express Platinum card and the American Express Business Platinum card will grant access to FHR .
The Benefits Of The Fine Hotels & Resorts Program
American Express’s FHR program is an under-utilized benefit for many Platinum users, but it provides tremendous value when used at the right hotels at the right time.
The standard perks of the FHR program include the following 6 benefits:
The Benefits Vary By Property
The “unique amenity” at The Waldorf Astoria Park City was a $100 property credit.
Additionally, the “daily breakfast for two people” benefit ($30 per person) was for use at the Powder restaurant.
Image: hilton.com
At A Glance:
- Average Nightly Cost During Stay: $477.74 + $50.93
- Loyalty Program: Hilton Honors Benefits are NOT available when using FHR
- Loyalty Category: Hilton Honors Benefits are NOT available when using FHR
- Discount Applied: Amex Fine Hotels & Resorts ($160 in credits)
- Room Type as Booked: King, Junior Suite
- Room Upgrade: 1 Bedroom Suite
- Resort Fee: $50.93
- Parking Fee: $40 per night
Booking/Redemption
Location
The Waldorf Astoria Park City, originally known as the Dakota Mountain Lodge, is a stunning resort nestled in Utah’s Wasatch Mountains. Its location at the base of Canyons Village offers easy access to over 7,300 acres of skiable terrain.
Image: hilton.com
Parking
Parking was straightforward with valet service available for $40 per vehicle per night. Self-parking was not an option, but the valet service was efficient and convenient.
Valet area
Image: hilton.com
FHOP Tip: Nope, there is nowhere to self-park.Use the valet.
Lobby
The beautiful lobby of the hotel was truly epic. With a vaulted ceiling, a massive 300-year-old imported fireplace, and comfortable conversation areas, it exuded both sophisticated luxury and cozy comfort.
Image: hilton.com
Front Desk & Check-In
Check-in was professional and courteous. Upon arrival, we were delighted to receive a massive room upgrade to a luxurious 1 Bedroom Suite.
However, I was informed of a new policy: Hilton Honors Diamond benefits were no longer compatible [stackable] with Amex FHR benefits.
Loyalty Program Benefits
If we didn’t use FHR, we would have taken advantage of these (lesser, but still significant) Hilton Honors benefits.
Welcome Package
At check-in, we were handed the following folder/welcome package.
FHR Welcome Letter
Elevator Area
Hallway
FHR Welcome Gift
Walkthrough Tour: 1 Bedroom Suite
1 Bedroom Suite Entrance
The 1 Bedroom Suite was perhaps one of the best room upgrades I had ever received.
The suite was spacious, beautifully appointed, and equipped with a full kitchen, large dining table, two bathrooms, two gas fireplaces, a washer and dryer, and luxury brand products that added a cozy touch to the mountain setting.
Kitchen Area
Suite Bathroom
The Aesop brand of toiletry products in our suite was a delightful surprise. Known for their high-quality ingredients and refreshing scents, these products added a touch of luxury to our stay. These are amount my favorite toiletry products.
Living Area
Closet
Washer & Dryer
Master Bedroom
Master Bathroom
Balcony
View From The Room
Dinner At Powder
The Powder restaurant served upscale, elevated comfort food for breakfast, lunch, and dinner. Due to the resorts realitive isolation, we opted to eat at Powder for both Dinner and Breakfast.
Because we were at Powder during the off-season, we were able to make fast friends with the Chef and dining staff – all of whom provided some of the very best service we’ve ever received.
Cross Fever Red Ale
Main Lobster Bites
Seabass
Organic Chicken
Complimentary Dessert
Breakfast At Powder
We enjoyed a complimentary breakfast for two at Powder. The breakfast options were diverse and delicious, ranging from fresh seasonal fruit and steel-cut oatmeal to a variety of eggs and pastries.
Eggs Benedict
Astoria Breakfast
The Property Interior
The Property Exterior
Swimming Pool
The swimming pool, which is set to 80º F year-round, was a perfect place to relax on a warm summer day – and we pretty much had it all to ourselves.
Image: hilton.com
WA Spa
What’s Nearby
There was no shortage of activities to do near the hotel in the Park City Area – even in the summer. From exploring the Victorian downtown area of Park City to fly-fishing, biking, and horseback riding, we had a wide-variety of options to choose from. Rental bikes were also available.
FHR RATINGS
- Room upgrade: The 1 Bedroom Suite was amazing – 10/10
- Daily Breakfast for 2 at Powder – 9/10
- Guaranteed 4pm checkout – 10/10
- Noon Check-in – N/A (we didn’t use this)
- Complimentary Wi-fi – 8/10
- Unique Amenity: $100 property credit (we used it on dinner at Powder) – 10/10
FHOP BOTTOM-LINE RATINGS
| Location: | 8 |
| Service/Elite Treatment: | 10 |
| Overall Room: | 10 |
| Property/Amenities: | 10 |
| Luxury Factor: | 10 |
| Coolness Factor: | 9 |
| Non-Grime Factor: | 9 |
| Correct Billing/No Issues Factor: | 9 |
| Cash Bang-For-The-Buck: | 9 |
| Points Bang-For-The-Buck: | 8 |
| FINAL RATING | 9 |
The Bottom-Line Review: Fine Hotels And Resorts (FHR) – The Waldorf Astoria Park City
Our stay at the Waldorf Astoria Park City, courtesy of the Amex Fine Hotels & Resorts program, was nothing short of spectacular. The program offered us six exclusive benefits that significantly enhanced our experience, especially the room upgrade to a 1 Bedroom Suite and the $100 credit which we used at the excellent Powder restaurant. The combination of the Amex Fine Hotels & Resorts program benefits, the resort’s luxurious amenities, the excellent service, the beauty of the property and the wonderful location made for a truly memorable experience. This resort is a testament to the quality and luxury that the Waldorf Astoria brand represents – and the FHR Program is easily the best way to take full advantage of the best the resort has to offer. We look forward to our next FHR visit.
Final FHR Rating: 9 out of 10
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